Privacy Policy idn96 — How We Protect Your Information

1 Introduction and Scope of the Privacy Policy

Welcome to the idn96 Privacy Policy page. This document is published by idn96 ("Platform", "we", "idn96") and applies to all individuals who access or use the services provided through the idn96.onl website and the idn96 mobile app ("Services").

Idn96 understands that your personal data is a trust placed in us. We do not take this responsibility lightly. Every decision regarding data processing is made with the interests and safety of our users as the top priority.

This Privacy Policy describes:

• The types of personal information we collect and the reasons for collecting it.
• How your information is used, stored, and protected within the idn96 system.
• Circumstances under which your information may be shared with third parties.
• Your rights regarding personal data and how to exercise them.
• Use of cookies and tracking technologies on the idn96 platform.

By using the idn96 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any provision of this policy, please discontinue use of our platform.

2 Personal Information We Collect

Idn96 collects personal information from you through various means as you interact with our platform. The following are the categories of data we collect:

In addition to information you provide directly, idn96 also automatically collects data when you use the platform, including details about how you interact with games, pages you visit, and actions you take within your account. This data is used solely to improve the user experience and ensure platform security.

3 How We Use Your Personal Data

Idn96 uses the personal information collected for the following purposes, which are legally and commercially justified:

• Account Management: Creates, verifies and manages your user account, including the login process, account security and password resets.
• KYC and Legal Compliance: Verifies your identity as part of Know Your Customer (KYC) requirements, ensures compliance with anti-money laundering (AML) laws and fulfils reporting obligations to relevant authorities.
• Transaction Processing: Securely and efficiently processes deposits, withdrawals and all financial transactions carried out on the platform.
• Customer Support: Manages enquiries, complaints and support requests you submit to the idn96 customer service team.
• Platform Security: Detects and prevents fraud, abuse, unauthorised access and suspicious activity on the platform.
• Personalise Your Experience: Personalises content, game recommendations and promotional offers based on your usage patterns and preferences.
• Service Communications: Sends important notifications relating to your account, security, terms changes and relevant platform information.
• Analytics & Improvement: Analyses aggregated usage data to improve platform features, performance and the overall user experience.

Idn96 will not use your personal data for any purpose other than those stated above without first obtaining your explicit consent.

4 Information Sharing and Disclosure

Idn96 does not sell, rent, or trade users' personal data to any third party for marketing or commercial purposes. However, there are limited circumstances in which your information may be shared:

• Trusted Service Providers: Third parties that assist us in operating the platform — such as payment processing providers, licensed game software providers and cloud infrastructure services — are all bound by strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or directive from a competent authority, idn96 will disclose the necessary information.
• idn96 Rights Protection: In cases involving fraud investigation, misuse, or serious breach of terms of service, idn96 reserves the right to share relevant information with law enforcement authorities.
• Business Transfers: In the event of any business restructuring or acquisition, user data may be transferred to the new entity subject to a privacy policy of equivalent or stricter standard.

5 Data Retention and Security Measures

Idn96 employs high-grade security infrastructure to ensure your personal data is protected against unauthorised access, modification, disclosure, or destruction.

The technical security measures we implement include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and idn96 servers.
• Data-at-rest encryption for all sensitive information stored in our databases.
• Role-based access control (RBAC) ensures that only authorised staff can access user data, and only to the extent necessary for their specific responsibilities.
• Continuous 24/7 security monitoring with automated intrusion detection systems.
• Regular security audits by independent third parties to identify and address any system vulnerabilities.
• Regular data backups with tested disaster recovery procedures.

Your personal data is retained for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal and tax obligations. Financial transaction records are typically retained for a minimum of 7 years in line with regulatory compliance requirements. Active account data is retained for as long as your account remains active and for a defined period following account closure.

6 Cookies and Tracking Technologies

Idn96 uses cookies and similar tracking technologies to enhance platform functionality, remember your preferences, and analyse how you use our services. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Saves your settings such as preferred language, display theme and game preferences for a more personalised experience.
• Analytics Cookies: Helps us understand aggregated, anonymised platform usage patterns for service improvement purposes.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and ensure the security of user sessions.

You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect your ability to log in and use certain features of the idn96 platform smoothly.

7 Your Rights Regarding Personal Data

As an idn96 user, you have certain rights regarding your personal data that we fully respect and support. These rights include:

• Right of Access: You have the right to obtain a copy of the personal data we hold about you at any time.
• Right to Rectification: If any information we hold is inaccurate or outdated, you have the right to request prompt correction.
• Right to Erasure: Under certain circumstances permitted by law, you have the right to request the deletion of your personal data from our systems.
• Right to Restriction of Processing: You have the right to request that we restrict how we use your data in certain circumstances.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact the idn96 support team via the platform's live chat. We will process your request within 30 business days. Please note that some requests may be subject to identity verification and applicable legal requirements.

8 Children's Data Protection

The idn96 platform is strictly for adults aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.

Idn96 employs multiple age verification mechanisms during the registration and KYC process to ensure our platform is only accessible by eligible adult users.

9 Links to Third-Party Platforms

The idn96 platform may contain links or integrations with third-party services such as licensed game providers and payment processors. This Privacy Policy applies only to data collected directly by idn96 and does not cover the privacy practices of those third-party platforms.

Idn96 is not responsible for the privacy practices or content of any third-party websites or services that may be accessed through our platform. We encourage you to read the privacy policy of each third-party service you use separately.

All third-party providers working with idn96 are carefully selected and required to sign data processing agreements that ensure a level of data protection equivalent to idn96's own standards.

10 Amendments to the Privacy Policy

Idn96 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform operations. Any material amendments will be communicated to users via:

• In-platform notifications when you log in to your idn96 account.
• Email notification to your registered address for significant changes.
• Updates are reflected on the "Last Updated" date at the top of this page.

Continued use of the idn96 platform after any amendments take effect will be considered acceptance of the revised policy. If you disagree with the amendments, you have the right to close your account and discontinue use of our services.

11 How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, you may contact the idn96 privacy team through the following channels:

• Live Chat: Our Malay-speaking support team is available to assist you 24 hours a day, 7 days a week via the in-platform live chat function.
• Support Email: [email protected] (replied within 1–2 business days).